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1.5rem}.welcome-icon{width:80px;height:80px;background:linear-gradient(135deg,#4a6fa51a,#5b8aaf0d);border-radius:50%;display:flex;align-items:center;justify-content:center;margin:0 auto 1.5rem;color:var(--accent-blue)}.chat-welcome h3{font-family:var(--font-display);font-size:1.5rem;font-weight:700;color:var(--navy-900);margin-bottom:.75rem}.chat-welcome p{color:var(--navy-600);font-size:1rem;margin-bottom:2rem}.quick-prompts{display:flex;flex-wrap:wrap;gap:.75rem;justify-content:center}.quick-prompt{display:flex;align-items:center;gap:.5rem;padding:.75rem 1rem;background:var(--white);border:1px solid rgba(26,35,68,.15);border-radius:10px;color:var(--navy-700);font-size:.85rem;cursor:pointer;transition:all .2s ease}.quick-prompt:hover{background:var(--gray-50);border-color:var(--accent-blue);color:var(--accent-blue)}.chat-message{display:flex;gap:1rem;margin-bottom:1.5rem;animation:fadeIn .3s ease}.chat-message.user{flex-direction:row-reverse}.message-avatar{width:36px;height:36px;border-radius:50%;display:flex;align-items:center;justify-content:center;flex-shrink:0;font-weight:600;font-size:.85rem}.chat-message.assistant .message-avatar{background:var(--gradient-primary);color:var(--white)}.chat-message.user .message-avatar{background:#1a23441a;color:var(--navy-800)}.message-content{max-width:70%;padding:1rem 1.25rem;border-radius:16px;line-height:1.6;font-size:.95rem}.chat-message.assistant .message-content{background:var(--white);color:var(--navy-800);border-bottom-left-radius:4px;box-shadow:0 2px 8px #1a234414}.chat-message.user .message-content{background:var(--gradient-primary);color:var(--white);border-bottom-right-radius:4px}.message-time{font-size:.75rem;color:var(--navy-400);margin-top:.5rem}.typing-indicator{display:flex;gap:.3rem;padding:.75rem}.typing-indicator span{width:8px;height:8px;background:var(--accent-blue);border-radius:50%;animation:typing 1.4s infinite}.typing-indicator span:nth-child(2){animation-delay:.2s}.typing-indicator span:nth-child(3){animation-delay:.4s}@keyframes typing{0%,60%,to{transform:translateY(0);opacity:.4}30%{transform:translateY(-4px);opacity:1}}.chat-input-container{padding:1rem 1.5rem 1.5rem;background:var(--white);border-top:1px solid rgba(26,35,68,.1)}.chat-input-form{max-width:800px;margin:0 auto}.chat-input-wrapper{display:flex;align-items:flex-end;gap:.75rem;background:var(--gray-50);border:2px solid rgba(26,35,68,.15);border-radius:16px;padding:.75rem;transition:all .3s ease}.chat-input-wrapper:focus-within{border-color:var(--accent-blue);box-shadow:0 0 0 3px #4a6fa51a}.chat-input-wrapper textarea{flex:1;border:none;background:transparent;resize:none;font-family:var(--font-body);font-size:.95rem;color:var(--navy-900);padding:.25rem .5rem;max-height:150px;line-height:1.5}.chat-input-wrapper textarea::placeholder{color:var(--navy-400)}.chat-input-wrapper textarea:focus{outline:none}.chat-send-btn{width:44px;height:44px;background:var(--gradient-primary);border:none;border-radius:12px;color:var(--white);cursor:pointer;display:flex;align-items:center;justify-content:center;transition:all .3s ease;flex-shrink:0}.chat-send-btn:hover{transform:scale(1.05);box-shadow:0 4px 12px #4a6fa54d}.chat-send-btn:disabled{opacity:.5;cursor:not-allowed;transform:none}.chat-disclaimer{text-align:center;font-size:.75rem;color:var(--navy-500);margin-top:.75rem}.data-container{max-width:1200px;margin:0 auto;padding:2rem}.data-header{margin-bottom:2rem}.data-header h1{font-family:var(--font-display);font-size:1.75rem;font-weight:700;color:var(--navy-900);margin-bottom:.5rem}.data-header p{color:var(--navy-600);font-size:1rem}.data-stats{display:grid;grid-template-columns:repeat(3,1fr);gap:1.5rem;margin-bottom:2.5rem}.stat-card{background:var(--white);border:1px solid rgba(26,35,68,.1);border-radius:16px;padding:1.5rem;display:flex;align-items:center;gap:1rem;transition:all .3s ease}.stat-card:hover{box-shadow:0 8px 24px #1a23441a;transform:translateY(-2px)}.stat-icon{width:56px;height:56px;background:linear-gradient(135deg,#4a6fa51a,#5b8aaf0d);border-radius:14px;display:flex;align-items:center;justify-content:center;color:var(--accent-blue)}.stat-info{display:flex;flex-direction:column}.stat-value{font-family:var(--font-display);font-size:1.75rem;font-weight:700;color:var(--navy-900);line-height:1}.stat-label{font-size:.9rem;color:var(--navy-600);margin-top:.25rem}.data-section{background:var(--white);border:1px solid rgba(26,35,68,.1);border-radius:16px;padding:1.5rem;margin-bottom:1.5rem}.section-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:1.25rem}.section-header h2{font-family:var(--font-display);font-size:1.15rem;font-weight:600;color:var(--navy-900)}.completion-item{display:flex;align-items:center;justify-content:space-between;padding:1rem;border-radius:12px;background:var(--gray-50);margin-bottom:.75rem;transition:all .2s ease}.completion-item:hover{background:#4a6fa50d}.completion-info{display:flex;align-items:center;gap:1rem}.completion-icon{width:44px;height:44px;background:linear-gradient(135deg,#4a6fa51a,#5b8aaf0d);border-radius:10px;display:flex;align-items:center;justify-content:center;color:var(--accent-blue)}.completion-details h4{font-size:.95rem;font-weight:600;color:var(--navy-900);margin-bottom:.25rem}.completion-details span{font-size:.85rem;color:var(--navy-500)}.completion-status{padding:.375rem .75rem;border-radius:6px;font-size:.8rem;font-weight:600;text-transform:uppercase;letter-spacing:.02em}.completion-status.completed{background:#6b9fb826;color:#4a8b7f}.completion-status.pending{background:#e8a83826;color:#c18c28}.completion-status.processing{background:#4a6fa526;color:var(--accent-blue)}.empty-state{text-align:center;padding:3rem 1.5rem;color:var(--navy-500)}.empty-state svg{color:var(--navy-300);margin-bottom:1rem}.empty-state p{font-size:1rem;font-weight:500;color:var(--navy-700);margin-bottom:.25rem}.empty-state span{font-size:.9rem}.support-container{max-width:1200px;margin:0 auto;padding:2rem}.support-header{margin-bottom:2rem}.support-header h1{font-family:var(--font-display);font-size:1.75rem;font-weight:700;color:var(--navy-900);margin-bottom:.5rem}.support-header p{color:var(--navy-600);font-size:1rem}.support-grid{display:grid;grid-template-columns:1fr 1fr;gap:1.5rem;margin-bottom:2.5rem}.support-card{background:var(--white);border:1px solid rgba(26,35,68,.1);border-radius:16px;padding:1.5rem}.support-card-header{display:flex;align-items:center;gap:1rem;margin-bottom:1.5rem}.support-card-header svg{color:var(--accent-blue)}.support-card-header h2{font-family:var(--font-display);font-size:1.25rem;font-weight:600;color:var(--navy-900)}.support-form .form-group{margin-bottom:1.25rem}.support-form select{width:100%;padding:1rem 3rem 1rem 1.25rem;background:#ffffffb3;border:1.5px solid rgba(26,35,68,.15);border-radius:12px;color:var(--navy-900);font-size:1rem;font-family:var(--font-body);cursor:pointer;-webkit-appearance:none;-moz-appearance:none;appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12'%3E%3Cpath fill='%234A6FA5' d='M6 9L1 4h10z'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 1rem center}.support-form select:focus{outline:none;border-color:var(--accent-blue)}.tickets-list{max-height:400px;overflow-y:auto}.ticket-item{padding:1rem;border-radius:12px;background:var(--gray-50);margin-bottom:.75rem;cursor:pointer;transition:all .2s ease}.ticket-item:hover{background:#4a6fa50d}.ticket-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:.5rem}.ticket-header h4{font-size:.95rem;font-weight:600;color:var(--navy-900)}.ticket-status{padding:.25rem .5rem;border-radius:4px;font-size:.7rem;font-weight:600;text-transform:uppercase}.ticket-status.open{background:#4a6fa526;color:var(--accent-blue)}.ticket-status.closed{background:#6b9fb826;color:#4a8b7f}.ticket-status.pending{background:#e8a83826;color:#c18c28}.ticket-meta{font-size:.8rem;color:var(--navy-500)}.faq-section{background:var(--white);border:1px solid rgba(26,35,68,.1);border-radius:16px;padding:1.5rem;margin-bottom:2rem}.faq-section h2{font-family:var(--font-display);font-size:1.25rem;font-weight:600;color:var(--navy-900);margin-bottom:1.5rem}.faq-item{border-bottom:1px solid rgba(26,35,68,.1)}.faq-item:last-child{border-bottom:none}.faq-question{width:100%;display:flex;align-items:center;justify-content:space-between;padding:1rem 0;background:none;border:none;cursor:pointer;text-align:left}.faq-question span{font-size:.95rem;font-weight:500;color:var(--navy-800)}.faq-question svg{color:var(--navy-500);transition:transform .3s ease}.faq-item.active .faq-question svg{transform:rotate(180deg)}.faq-answer{max-height:0;overflow:hidden;transition:max-height .3s ease}.faq-item.active .faq-answer{max-height:200px}.faq-answer p{padding:0 0 1rem;color:var(--navy-600);font-size:.95rem;line-height:1.6}.support-contact{background:linear-gradient(135deg,#4a6fa50d,#5b8aaf05);border:1px solid rgba(74,111,165,.15);border-radius:16px;padding:1.5rem;text-align:center}.support-contact h3{font-family:var(--font-display);font-size:1.1rem;font-weight:600;color:var(--navy-900);margin-bottom:1rem}.contact-options{display:flex;justify-content:center;gap:2rem}.contact-option{display:flex;align-items:center;gap:.5rem;color:var(--accent-blue);text-decoration:none;font-weight:500;transition:color .2s}.contact-option:hover{color:var(--accent-cyan)}.loading-overlay{position:fixed;top:0;left:0;right:0;bottom:0;background:#f5f0ebe6;display:none;align-items:center;justify-content:center;z-index:9999}.loading-overlay.active{display:flex}.loading-spinner{text-align:center}.spinner{width:48px;height:48px;border:3px solid rgba(74,111,165,.2);border-top-color:var(--accent-blue);border-radius:50%;animation:spin 1s linear infinite;margin:0 auto 1rem}@keyframes spin{to{transform:rotate(360deg)}}.loading-spinner span{color:var(--navy-700);font-weight:500}.sidebar-overlay{display:none;position:fixed;top:0;left:0;right:0;bottom:0;background:#1a234480;z-index:90}@media (max-width: 1024px){.dashboard-sidebar{transform:translate(-100%)}.dashboard-sidebar.active{transform:translate(0)}.dashboard-main{margin-left:0}.mobile-header{display:flex}.sidebar-overlay.active{display:block}.chat-sidebar{position:fixed;top:0;left:280px;height:100vh;z-index:80;transform:translate(-100%);transition:transform .3s ease}.chat-sidebar.active{transform:translate(0)}.chat-sidebar-toggle{display:block}.chatbot-container{height:calc(100vh - 60px)}.support-grid,.data-stats{grid-template-columns:1fr}}@media (max-width: 768px){.data-container,.support-container,.chat-messages,.chat-input-container{padding:1rem}.message-content{max-width:85%}.quick-prompts{flex-direction:column}.quick-prompt{width:100%;justify-content:center}.contact-options{flex-direction:column;gap:1rem}}